My client has a customer who has underpaid by 18p. My client is happy to write this off as it's not much, and I want to tidy up the account. I'm using Sage Line 50. Can anyone advise what would be the best way to write it off?
The way I would do this is would be to post a credit note for the difference. Assuming your client is VAT registered, when you post the credit on enter 0.18 in the net box, and then press the calc net button. It will calculate the VAT due on 18p and make 18p the gross amount. Then go to the bank module and match the credit note against the amount outstanding on the invoice.
