I have just read through pretty much most of the forum and got a little bit worried by some posts in the recruitment section.
To be honest, I took the whole 'you will more work than you'll know what to do with' as the real deal and and just started my bookkeeping business, haven't even got a website yet.
A few people on the forum have said that now there are more bookkeepers than ever and the demand is actually decreasing. I was also planning to charge 20 pounds an hour and apparently people charging 8, can't find any clients!
How has everyone else been finding the demand recently and in what areas of UK?
From my own point of view I started 18 months ago but didn't do to much in the way of marketing for the first year.
In that time I've only acquired two clients and the fees I get from them just about cover the overheads.
Living in a rural part of Cornwall, the economy here is based mainly on agriculture and tourism and I thought there would be a lot of small businesses that would need my services. There are a lot of SMEs but those that I have contacted are either reluctant to pay, prefering to muddle through themselves or prefer to use an accountant (I think accountants are offering a services they wouldn't normally consider in the current climate) .
My plan is to stick with it and ride out the storm for a couple more years and try a different approach to getting new clients.
I am based in Sheffield and I have been working as a self employed bookkeeper since April of last year and so far have two clients. I have spent about £400 on advertising and mailers since that time and have had maybe 8 or 9 calls since I set up in April. I don't advertise my hourly rate, I have a website and I have lots of flyers and business cards up, plus lots of advertising online - although I have had two queries last month so maybe things are picking up.
At the moment, I am gearing myself up to send out another mailer shortly so I will see if that brings anything.
Having said that, I think that the area where I live has been hit badly by the recession.
I started up last May and also only have two of my own clients but I am doing a lot of bookkeeping work for a local accountant. I get the same rate as I am charging my clients and I dont have to go looking for them! It was well worth sending out letters to accountants in my area.
you're from my part of the world. So big hi from sunny Hednesford.
Seems to be more bookkeepers around than businesses to service. If I had to depend solely on income from bookkeeping I think that I would have to go and make ends meet by swinging my handbag on the back streets of Walsall.
As Bill states, accountants are keeping their own staff employed by taking on work that they would normally consider below them.
Training companies are a real pain in the proverbial with their empty promises. Read one the other day that still stated that once qualified as a bookkeeper you could expect an income of £30k to £35k p.a.... Beginning to thing that they should have missed the k off! Don't want to mention their name but if you follow the links from the ICB approved distance learning providers you'll find them pretty easily.
As with the shovel and pick suppliers in the gold rush, I think that with a few exception the only people making real money out of bookkeeping at the moment are the training companies.
Another problem is finding permanent work as there are so many people now being churned out of the training machine that for every job that comes up the agents are getting hundreds of applications and most are being rejected without so much as a glance at the career history.
I know that it's the basic rules of supply and demand that are causing the problem but it does seems an absolutely ridiculous situation when at the moment bookkeepers are sometimes working for less than the cleaners! Nothing against cleaners there but the level of responsibility is not exactly in the same league.
Sorry to be the harbinger of doom on this but the climate out there is not at all as training providers paint it.
Good luck in finding some clients though. No matter what the situation people on this site are always pretty supportive of fellow bookkeepers and accountants.
Shaun.
__________________
Shaun
Responses are not meant as a substitute for professional advice. Answers are intended as outline only the advice of a qualified professional with access to all relevant information should be sought before acting on any response given.
Thank you all for your helpfull comments, I do actually find everyone on the forum very supportive, which is great.
I guess I will have to stick with bookkeeping for now and see what comes out of it and just be cautious of investing too much money for the time being. I am glad I didn't go the franchise route, they wanted me to borrow over 10K from the bank!! So I guess it's not all lost.
It is a real shame training companies just outright lie to you though. In fact in Bookcert manual itself in the legal section it actually says it is illegal to pass on materially inaccurate information on market conditions with the intention to induce someone to buy your product. Surely this is exactly the situation?
I suffered the same nonsense from the Home Learning College salesman when he sold me the ICB course at a hugely over inflated price.
I'm in my first year trading. I decided not to go down the per hour route and opted for a fixed fee (I wont go into it here, have a search we've had endless discussions on it).
I had a few clients but 2 of them have dropped off recently leaving me with only 3. The two that have gone are both fairly new starts and have decided that I made it look easy so they can do it themselves.
I started really pushing things again mid January. I started picking a business type and sending about 20 letters per week, following them up with a phone call. Just a wee tip if you try this, I found a service called cfh docmail. You upload a letter and mailing list to them. They print the letters, stuff the envelopes and mail them from about 30p per letter. Saved me loads of time.
I don't think it's a get rich quick business, but I do think that bookkeeping can provide a sustained income over time.
The views expressed in this post are my own personal (HRA protected) views, and are not representative of any organisation I have any involvement with.
Another Hednesford buddy. Ive found that accountants pass on the most work, never grumbled with prices with me & they pay the same as I charge customers. Also, customers that I have are happy with a qualified bookkeeper & one, even got rid of his bookkeeper when he realised I could do it better in half the time.
Has anyone seen the new mailshot that the post office now do? You design the postcard yourself & enter details on the reverse & hey presto they print them & post them out for you (2nd class). Done this last week so I shall let you know how this goes or whether this is just another waste of money. Anyhow, good luck with everything.
Another Hednesford buddy. Ive found that accountants pass on the most work, never grumbled with prices with me & they pay the same as I charge customers. Also, customers that I have are happy with a qualified bookkeeper & one, even got rid of his bookkeeper when he realised I could do it better in half the time.
Has anyone seen the new mailshot that the post office now do? You design the postcard yourself & enter details on the reverse & hey presto they print them & post them out for you (2nd class). Done this last week so I shall let you know how this goes or whether this is just another waste of money. Anyhow, good luck with everything.
Lisa
It will be interesting to see if the mail shot gets you a client or two, I look forward to hearing how you get on with it
Hi All, I started my part-time business, (It's no where near being fall time yet possible more like quarter time!) in Dec 2008. I have enjoyed it and have had a range of clients. All together 6, many one-offs as they came to me with a pile of receipts for me to wade through. Which I enjoy, just plough through as fast (and accurately), I normally give a fixed price, so once finished I get paid.
I have managed to sustain one monthly customer, one I don't mind the one's off really, but then I don't think they will come along again till september time ish, as thats normally the time when self employed people start thinking about sorting their tax returns.
What I do find, the customers that want regular monthly support are normally vat registered and hopefully with the vat going online I will get some work from this. Also I think I will get work from ltd companies that are due to file to companies house and final accounts through out the year etc.
So all in all I am feeling postive and expecting new clients soon. I have one potential next week, they are ltd and have accounts to file soon, so fingers crossed I will have more clients soon.
I have been doing self employed office services and training for the last three years. I have one employed job of 25 hours (who want to increase this so that I can takeover more work!!!), three clients I visit weekly, one monthly plus 3 regular 5 week training courses and ad hoc one to one training. Although this sounds a lot the training is the better paid and I am looking to expanding this. I have 40 years experience in admin and book-keeping, 17 years of which have been in FE teaching these subjects. I make nowhere near as much doing what I'm doing now as I did when full-time FE but I am much happier and enjoy being able to teach without having to spend hours on paperwork and love the variety of working with different types of businesses.
The claims of £25 an hour as a qualfied book-keeper are optimistic to say the least, particularly, in the north where I am based.
-- Edited by semsley on Wednesday 10th of February 2010 09:24:32 PM
Hi I have only managed to find two clients in seven months despite spending a small fortune on advertising and a leads list of new businesses that is a complete waste of money.The most common response i have when i go out to see people is why should i pay you to do something which i can do myself . i am going to ride out the storm and see what happens but i would say look at advertising carefully as just because you spend a lot of money on it doesn't mean it will have any success for you.
Networking is a better way than advertising. Business Link through their various projects in most areas of the country have some sort of business club, maybe called different things in different areas but these are where start up businesses meet and get to know each other and are ripe grounds for acquiring clients. Other good areas are recommendations from accountants - get to know the ones in your area.
Hi Stephen, the fact of the matter is they can not do it themselves, they all think they can but can't. I have a client who is more than caple of doing it himself and infact has done a very good job, but he hates doing it and would rather be out working so now I do it and hes much happier about the fact that he doesn't have to come home and face the paperwork.
Instead of spending out heaps on advertising, look at where you can put you business cards FOC, I got a job via the notice board of the local chippy.
You need to persuade your future clients that they can earn more out working then what they pay you expecially if we are coming our of a recession.
Look at the area that you are targeting, maybe if theres a posh area near you, go and do a leaflet drop, as its those posh areas that theres is more likely to be small business working from home that you wouldn't even know existed. You would be surprised at how many peolpe run small business from home, just like us bookkeepers, they may not have a white van on the drive but some businesses only require the use of a car.
I don't know if you have kids Stephen but maybe if you have volenteer to be the treasurer of the PTA, thats one job that no one wants, it will get you noticed.
Hope it picks up well for you. A
-- Edited by Amanda on Wednesday 10th of February 2010 10:08:51 PM
funnily enought I live in a posh area you spoke of myself :) I think that's pretty much narrowed down my first target for marketing, thanks a lot for that.
I also really like the idea of advertising at the chippy. Did you have to pay for that?
Thank you all for the wise words, I feel much more reassured now
I live in a posh area, and I must say I am surprised how many small business there are. Didn't pay for the card in the local chippy, what about the local vets they have a notice board and normally FREE.
You can put a card or A5 flyer up in your local post office, I think they charge about 80p per week, you could say do 2 months, just a thought.
If you have kids, word and mouth in the playground, or if not, if your friends have got kids, tell them so they can be your word and mouth.
Regarding what you charge that can vary alot depending the area where you live, can't charge a fortune otherwise you will compete with accountants who are doing the bookkeeping as other accountancy work my be slow.
Hi All, Thanks for your comments, i have tried free advertising too .I have business cards up in most of the local shops and have had cards in newsagents windows etc but no joy.I have decided not to spend money on advertising in papers etc and concentrate on the cheaper methods like shop windows etc. Hopefully things will pick up as this area has been affected by the recession quite a bit so hopefully the more i can get my name out the better. Thanks stephen
Hi All, Thanks for your comments, i have tried free advertising too .I have business cards up in most of the local shops and have had cards in newsagents windows etc but no joy.I have decided not to spend money on advertising in papers etc and concentrate on the cheaper methods like shop windows etc. Hopefully things will pick up as this area has been affected by the recession quite a bit so hopefully the more i can get my name out the better. Thanks stephen
That is what I have done since April - had fliers up in local places, such as post offices, market places, newsagents etc but not had any calls at all from them. At the moment I am using the quiet time to study further and am working on my Payroll Diploma at present. I am very glad that I don't have to rely on the money to pay the bills. although when I paid over £1000 for my first bookkeeping course, I was promised that I would never be looking for work - people would be banging my door down. It is very unfair that I was misled so much, but hopefully things will pick up soon for everyone
Yep. But how do you think that they sell the courses!
__________________
Shaun
Responses are not meant as a substitute for professional advice. Answers are intended as outline only the advice of a qualified professional with access to all relevant information should be sought before acting on any response given.
Today was the big day wasn't it? Have you been given the all clear with your leg now??? If so bet you're running that much missed bath even as your reading this.
On the points that you make have a look at mine and Bills replies to the Andy's(?) first message.
Really not like us to turn on newbies or criticise peoples sites I know but this is just a blatant advertisement.
__________________
Shaun
Responses are not meant as a substitute for professional advice. Answers are intended as outline only the advice of a qualified professional with access to all relevant information should be sought before acting on any response given.
Today was the big day wasn't it? Have you been given the all clear with your leg now??? If so bet you're running that much missed bath even as your reading this.
Unfortunately not the big day is 22nd February at 2.25 - so precise you see!!! Bathtime is still with one leg stuck up on the bath side, very elegant.
On the points that you make have a look at mine and Bills replies to the Andy's(?) first message.
Really not like us to turn on newbies or criticise peoples sites I know but this is just a blatant advertisement.
I have a big thing about spelling and grammar (not so much when writing on forums as it's for fun) particularly for websites and any sort of advertising material for businesses. If they can't get it right there it doesn't say much for their attention to detail in the services they are offering.
I suppose it's my 'old school' background and coming from years of working in senior secretarial roles correcting the spelling and grammar of Chief Executives!!!!!! Wherever I work I'm always being asked by the younger generation how to spell x and would I take a look at y to see if it's alright.
-- Edited by semsley on Friday 12th of February 2010 07:50:36 PM
It seems many bookkeepers are disappointed about what they make and thats because they make the mistake that being qualified in bookkeeping means they are qualified to build and manage a bookkeeping business. Thats really about marketing and thats where most fall down.
I dont know what you mean by decent income but our experience is that to build a business youll need:
Multiple service lines We have software rentals for people that want to do their own bookkeeping, bookkeeping training and off-site bookkeeping services. We are also looking at placing interim bookkeepers, a fully outsourced service and stand alone services like credit control.
Effective marketing Crucially, this will include a strategy to differentiate you from all the other bookkeepers. Be brutally honest and ask yourself why any business should you use compared to another bookkeeper.
You need at add value and use online and offline tactics including a strategy to form alliances with accountants. Our Bristol office has six firms introducing work to her.
Capital investment I cant see how anyone can launch any type of business without a budget. Persoanlly, I would recommend you thing about £15,000 to launch.
Sales attitude Kris has it. Get on the phone or pay others to do it for you. No business will go anywhere without sales. I got two leads for franchisees yesterday and got eight emails out to Accountants who are interested in working with us in Cornwall.
Summary If you cannot make a decent living out of bookkeeping just remember there will be lots of competition whatever you choose so youll need the same key ingredients.
There are now a number of UK bookkeeping franchises, like Crunchers, so I cannot understand why anyone serious would go it alone.
Ditto, I'm in the same book so even thought about bookkeeping franchises. I did a bit of research and stubbled across a nice little gem, Boogles! Check out their website -www.boogles.info - a unique funky brand with ever better start up costs that caught my eye:) Check em out
-- Edited by simonmdb on Thursday 18th of March 2010 02:48:28 PM
Have you ever thought about bookkeeping franchises? I've been weighting up my options as to whether to go it alone or take on a franchise. I've done a bit of research and found a relatively inexpensive option that would help with my marketing and client acquisition, Boogles! Check out their site - www.boogles.info
I had a look at the BFA site and there is no mention of Boogles. The Boogles web site also looks a bit amateurish with no facts or figures and no franchise price.
If your thinking of taking this path then maybe you should talk with Bob at Crunchers or even go for TAX Assist or CERTAX which are really bookkeeping franchises masquerading as accountancy practices.
If on the other hand this was actually an advert can I suggest that you greatly improve the Boogles website before going live with it as it comes across as a very amateur affair at the moment.
Kind regards,
Shaun.
-- Edited by Shamus on Thursday 18th of March 2010 04:15:25 PM
__________________
Shaun
Responses are not meant as a substitute for professional advice. Answers are intended as outline only the advice of a qualified professional with access to all relevant information should be sought before acting on any response given.
I did a quick search on google and the Franchise Manager for Boogles is one Simon Martin del Burgo so I'd imagine he already knows they're not a member of the BFA (unless of course it's just a conicidence that this poster and the Boogles franchise manager have the same name)
He would have a far better time of it here if he just said 'would you look at my site for my franchise and if it is of any interest I'd be happy to talk to you', all this pretence would put you off once for all, a reputable business would not do that. Bob from Crunchers never hides what he does and he also offers advice on here.
In my opinion to be quite truthful it is unrealistic to make a decent living as a self employed bookkeeper. There will be a few who will claim to make a very good living, but the vast majority of self employed bookkeepers will struggle to make even a modest income. Bookkeepers who are in employment and earning a weekly or monthly salary will earn far more than most self employed bookkeepers will ever earn.
These home and distance learning providers and I should add the ICB who claim that there are great opportunities of being a self employed bookkeeper are really maximising their own incomes.
I would say before the recession hit making a living as a self employed bookkeeper was a realistic thing.
I set up my bookkeeping business in August 2006 and had solid work for a year near enough full time earning the same if not more then being in a full time job but the one drawback was it was not steady regular hours - some months I would be working to as late as Midnight most days, other months may have only had a few hours work a day and sometimes even a few hours all week but over the year the income was same as full time job if not a little bit more than. Did have to take on part time job 3 days a week for year because all clients I had taken on that needed a lot of back dated work all got caught up to date, after a year of the job got too busy so quit the part time job. From August 2008 to March 2009 was very busy, then clients dropped like flies because of the recession.
Now I am lucky if I get 10 hours a week, but hopefully this may improve with a potential new client meeting tomorrow and a potential new client who phoned when I was out that I need to call back tomorrow.
Would say if you have someone who can support you and part time self employed bookkeeping is enough then worth a go, or if you have another business you can run alongside it would be worth a go.
Thank you all for your comments, even the ones that are blatantly ads and have nothing to do with answering my question.
My path changed quite drastically since that very first post and I no longer have the support whilst setting up on my own, which means - full-time employment, I come back crawling
I hope you are all very successful and make lots and lots of money and prove all the sceptics wrong, recession or not.
I have just recently joined this forum, i must say its all interesting reading! I passed level 1 and 2 both manual and computerised i think nearly a year ago now, i couldn't find a job at the time, so took as job as sales assistant (considering the employment market). I have applied for numerous positions, no hope! I have decided to do voluntary work and have a place to do this. I just rang the ICB and they said i will need Practice License, PII and register with MLR! I am a member of the institute, it runs out in July.
Has anyone been or in this situation, as i thought that this is alot to pay out for doing unpaid work!
I wouldn't think that was right to be honest Ann (though I could be wrong). Firstly you do not have to have PI insurance, it's just a good idea when you are self employed. I cannot be so certain about MLR, absolutely you would need this if you were self employed but I cannot see that doing voluntary work is the same. If you were employed by the place that is taking you on as a volunteer then you wouldn't need to be. Maybe someone has the definitive answer on this one?
Hi Every one funny how Shaun compared bookkeepers and cleaners. That is the step I took. I am self employed with a bookkeeping business and a cleaning business (domestic cleaning). I tried the bookkeeping first and as you would expect it started slow, so rather than going back employed I thought why not have two business's. Not coming from a posh area as some of you are, I did not have the finance to put into lots of advertising therefore I found a lad new in business himself who did lettering for car adverts. It cost me £30 for my rear window. As I toddle round on my cleaning jobs my car advertises the bookkeeping. Does my bright pink tabard and mop in hand put bookkeeping clients off? No quite the reverse, my bookkeeping is increasing because new people in business feel they can talk to me. What I am trying to say is dont give in, the work is out there, people new to business can feel quite intimidated by bookkeepers/accountants basically because they feel we are too expensive and too educated. The government is forking out mucho money to get people on benefits out to work even for those wanting to go self employed. These people need our help. They know all about their business that they want to do but nothing about bookkeeping. So dont forget the little people, they are great for business.
That sounds a good way of advertising for little cost, letters in the rear window. I'm all for cheap advertising where poss, also its word and mouth, just get well known in your area, it all helps. Like you say the small ones are sometimes the best, I have a couple of smallish ones and they are great.
I think what you have done is brilliant. I am often on here banging on about networking and making people realise you are approachable. I think what you have done is an extension of this, you are getting yourself about and saying 'hey I'm just like you and I'm trying to make as living and I'm totally approachable'. Out of interest do clients who see you with your mop expect you to be charge a similar hourly rate as cleaning (my cleaner charges £8 per hour which happens to be the best £8 per hour I ever spend) or can/do you charge more?
Hi Guys, Because most of my bookkeeping clients have just come off benefits and are starting out on a shoe string, I offer a fixed fee of £24 a month for their first year, it then rises to £34 a month from their second year onwards due to the hopefully increase in paperwork.
Before you think ouch, most of them are completed in under an hour. That makes it more than £24 an hour so I am happy with that. Another benefit is that they all seem to know of others like themselves so I get recommends.
Most new self employed people from the benefits side of things have been on long term sickness. So they are people with ambition that have been unfortunate. Due to this I have a mixture of business,s. the likes of driving instructors, artist, hairdressers, cleaning business, gardeners, disc jockeys, cake makers, and others. Some have employees.
I have a brilliant relationship with all of them, and really enjoy what I do. For the cleaning I charge just £8 an hour and nearly all of them are elderly, they have to pay for their cleaning now and are given an allowance for it, but that allowance is also for any care they need so I do not want to be greedy. It all adds up and I do my own budget accordingly so I am not in a stressful situation. I will never be rich or posh but I am happy.
I find that sitting down all day makes me stiff so the cleaning helps me get exercise. One thing that all of my bookkeeping clients have said at one time or another is that they did not know about bookkeepers only accountants and they felt that their business was too small to merit one. If that is how my clients felt, then there must be thousands of other people out there really needing help in other towns and cities.
For some unknown reason there is a thing about people in business having to big themselves up to attract trade. What good is that if people just pass you by because they believe you are above them. Make the smaller guys feel welcome and see the results for yourselves.
I can see where your coming from and excellent news on the success so far. Hope it continues to go from strength to strength.
Business people come in many forms, some small businesses such as the ones that you've described. Others somewhat larger affairs. Each needs something different from their bookkeeper / accountant.
We position ourselves for the market which we wish to service. Clients like to see in us something of themselves. What's the old saying, birds of a feather flock together.
Always bear in mind that the bookkeeper who may be perfect for one market sector may be totally wrong for another.
I try to be friendly with everyone who approaches me. Sometimes I know that the client is not right for me and pass them on. I think really that is the knack. Know your market and build on it.
Not sure if you took insult at my mention of cleaners in my earlier posting. If so you really need to read it again as that's not how it was intended.
The comment related to the fact that as a bookkeeper you spend thousands in order to have the knowledge and ability to do the job. As a cleaner there is no such expenditure but in many cases there is little if any difference in the hourly rates being charged by a cleaner and a self employed bookkeeper.
I appreciate that this is simply the result of supply and demand combined with the minimum wage but you have to admit that in such a scenario something is seriously amiss. Why would anyone pay thousands to acquire skills when they can command a similar income without such expenditure?
Anyway, hope that you have a really good Easter break,
kind regards,
Shaun.
__________________
Shaun
Responses are not meant as a substitute for professional advice. Answers are intended as outline only the advice of a qualified professional with access to all relevant information should be sought before acting on any response given.
Hi Shaun, No I was not offended by your comment on the comparisons. I totally agree about the birds of a feather remark. The onset of this posting was to get opinions on if you could make a decent living from bookkeeping. There again "decent living" means different things to different people.
Comments often appear on this forum that show there are people out there getting despondent, therefore I was giving an example of a situation that could benefit bookkeepers who are struggling along with business owners who are struggling.
Once off the ground then each bookkeeper would go by their own comfort zone. My experience has been rapid growth over a short time, therefore I just want to encourage the down hearted that the work is definitely out there and especially for people new to bookkeeping the work load is a nice steady start.
I pop in and out of the forum on a regular basis and have received help from other people just in comments passed to someone else. Therefore I was passing on my experience to benefit others.
I agree with you that there will be other people that would not approach me because they perceive me below what they are looking for. Each to their own. However bookkeeping is bookkeeping and you don't get a lesser quality job done just by paying less.
I agree with what you have said and don't have time to get offended so don't worry on that score, right I am off to my allotment now because the farmer has just delivered a trailer full of manure that needs shovelling into barrows and carting down to the holding corner, lovely. I get all the best jobs.
Responses are not meant as a substitute for professional advice. Answers are intended as outline only the advice of a qualified professional with access to all relevant information should be sought before acting on any response given.