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Post Info TOPIC: sage crashed
lubish


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sage crashed
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hello,

is it possible to retrieve data from sage if the application has crashed.

i can open the report designer but sage doesn't opens.

it just flashes and then nothing happens.

The original disc is also corrupted and cannot reinstall.

regards,
gk




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PhilMcTankup


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Tried contacting Sage for help via web or by phone? You might need to have bought their support package, though still worth a try if you don't have it.

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Stardoe


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Hi there,

Have you been doing regular backups? If you have then you will have the data wherever you backed it up to. Depending on your version of Sage and Windows your data itself if stored in a folder called ACCDATA.

If you cannot re-install you may be able to get another disc from Sage, or depending on your version an upgrade.

Pauline



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Pauline
Merlion ABS


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I assume you have rebooted your PC? could be something to do with the program paths getting corrupted.

what version of sage are you running?

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lubish


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tried rebooting the pc, will have to order new disc i think, sage financial controller

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PhilMcTankup


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How could the original software be corrupted, isn't it on CD-ROM?  confuse.gif

Computers and software are wonderful - except when it all goes down the tubes  angered.gif

Do like Basil Fawlty and threaten the computer with "a damned good thrashing" crash.gif

Good luck sorting it out, you have my sympathy. hmm

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Peasie


Expert

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Merlion ABS wrote:

I assume you have rebooted your PC?

You're meant to say it in an Irish accent "Have you tried turning it off and back on again?"

 



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lubish


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Posts: 37
Date:
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Took a backup two days before it crashed , everything is fine now except that will have to order a replacement disc and reinstall

Thanks All

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