OK, I have a client who uses QuickBooks Pro 2008. I was given an opening trial balance for the year which I journalled in and thought everything was OK. There are also a lot of VAT adjustments to be made which I did through the VAT adjustment window rather than journal entry as advised by an accountant who uses the program.
However there is now a VAT receivable value in customers and a VAT payable value in suppliers that are totally incorrect and I have no idea why or how to adjust without causing more problems.
I'm a fully qualified bookkeeper so I understand the accounting side of things but just can't seem to get to grips with QuickBooks having used Sage for years.
Can anyone help or advise how to remove these rogue balances that should just not be there!!?
When you say there is a VAT receivable value in customers and a VAT payable value in suppliers, where do you mean exactly? Where are these amounts showing? Did they appear as a result of the adjustments you made or as a result of the TB you entered?
I too have a client with QB and found it a struggle to get to grips with after using Sage for years like you