I have input a jnl, put a date on it, put db and cr entries, but when I come to save it , it is asking me for valid department reference? Is this a nominal code or is it the reference on the top left hand side near the date? This is sage instant a/cs. Did not think a jnl would be so difficult!!!
-- Edited by Tracey2711 on Wednesday 23rd of February 2011 11:38:02 PM
-- Edited by Tracey2711 on Wednesday 23rd of February 2011 11:42:03 PM
Hi, it depends on system, either 0 or 000 are the usual defaults. To view your dept codes try company and departments - its possible 000 however just click on the downward arrow list should appear.
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Donna Curling - Complete Book-Keeping Ltd (CBKLtd) - 07939 101900
Sage will not let you process a transaction if the department field is blank. It doesn't sound like you are using the department funtionality (might be wrong!) so, as Donna suggested, you have to put 000 in the department field. Of course, if you are using departments and the journal is to be posted using a specific dept, then input this instead. It usually defaults to 000, so no idea why it is blank, but sometimes it is easy clear this field inadvertantly.
This is a bug on Sage Instant, which doesn't actually have departments in the first place. I've encountered it on a few systems - mainly V14. If you go to help at the top toolbar, select check for updates, it'll download an update that in theory will solve the problem....
