I posted a recurring entry incorrectly (as a payment when it should have been a receipt). I've tried to correct it by file - maint - corrections and putting it to zero so I can then re-post. However, it says I 'can't save a zero value transaction'. How should I correct it ? Any idea would be appreciated. Many thanks.
Not 100% sure exactly what you're trying to do, but will try to answer!
I assume you mean that you've set up a recurring entry incorrectly, and then posted it. I would delete the entry that has posted (still shows on the audit trail, so keep a note of what has happened). You also need to delete the recurring entry that you've set up.
If I've grasped the wrong end of the stick - sorry!
Thank you Helen. I've just gone into Bank - recurring entries & seen that I can just delete the transaction. I didn't think about having to delete it from the entry that has posted too. Thank you very much for your help.
