A client has overpaid an invoice and wants me to transfer the excess funds back.
What's the best way to do this in Sage? I have never come across this before. Would you...
Enter the receipt as a customer receipt but for only the amount that should have been paid and enter the excess as a bank receipt, to sundry. Pay the customer back and enter that payment as a bank payment to sundry.
Or...
Enter the full amount as one customer receipt, match off what I need to the invoice and raise a dummy invoice to clear the rest.
Or...
Is there a way you can actually post payments to customers to their accounts?
