If the payment has not been reconciled - find its transaction number - go to Corrections and delete it. If it has been reconciled it will mess up your bank account and VAT return. You can tell whether or not it has been reconciled by running a Customer Activity Report for the customer. The last two columns of the report are headed V and B (for VAT and Bank) if they have been reconciled there will be a R in the column if not there will be a N.
-- Edited by semsley on Thursday 15th of September 2011 01:55:02 PM
-- Edited by semsley on Friday 16th of September 2011 12:20:30 PM
Can you mark a transaction as being reconciled in corrections? I made a boo boo yesterday and altered something on a transaction that had been reconciled for VAT and it is including it again in the VAT return.
I'm surprised it would let you change something which had been reconciled for VAT. But in answer to your question - no you can't mark as reconciled in corrections.