We invoiced a customer for a deposit which they paid and a couple of months later sent another invoice which needed to show that the deposit had already been received. So far so good, on the second invoice it shows the total amount minus deposit. However the customer account is still showing a balance of the deposit amount. How can I clear this? Hope this makes sense! Never had to do this before so any advice would be appreciated, thanks.
If I am reading this correctly you have raised 2 deposit invoices thus you will need to credit the first one - depending on version - either duplicate and credit or press credit button.
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Donna Curling - Complete Book-Keeping Ltd (CBKLtd) - 07939 101900
