Hi I have a problem with reconciling the bank account in sage instant accounts. When I started the system (new company) I entered the bank balance as a starting balance. I then later discovered where this balance came from (a loan from another company) and did a correction so that this balance showed as coming from the correct place. I started to do a bank reconciliation before I did this and entered the starting balance in there too. Now that I have fixed the problem with the starting balance my reconciliation still shows the wrong starting figure.. so I can't put the loan against it or my total is wrong. Does anyone know how to reset my starting figure to zero for the reconciliation.
Click the balance in the reconciliation and put your new figure, or when it asks if you want to use the saved reconciliation say no and start a new one.