I'm fairly new to Sage, so still learning as I go I'm afraid.
I've been doing bank rec for May and have ticked off all my payments on the bank statement and matched them in the bank reconciliation section. However, I have a Difference figure of £649, and an entry on the bank statement I can't find of £649.
I've gone into Financials and the payment made of £649 has been recorded as a supplier payment, it has been allocated to the correct bank account with the correct date, so I am stumped as to why it's not drawing it through into the Bank rec section. It also has not been previously included in a bank rec in error.
On first glance of your post, this sounds like a date issue, Sage is very date sensitive and it could explain why the transaction is not pulling through.
You mention that the supplier payment made of £649 is showing in Financials with the correct date having been entered. Is that transaction showing as having been reconciled already?
First thing to double check is that the date that you are reconciling to is the correct date. If the transaction mentioned above is after the date that you are reconciling, then it won't show up in your bank reconcilation.
If I think of anything else, I'll add it later!
Jane
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Author of Sage 50 Accounts For Dummies, Sage One for Dummies and Bookkeeping for Dummies