Looks like you have not posted the invoice...? Just posting a receipt will.make a cr entry in the debtors control.
You have no apparent net assets as the bank account is £5k Dr (asset) and debtors is £5k Cr (liability) as customer has paid you with no invoice raised.
Post the sales invoice to clear the debtors account.
Hope that helps
Jeremy
Optegra financial
__________________
"Quite simply the best add on for Sage we have ever invested in.."
Want to see what all the fuss is about? Click here: OptegraMRP
Looks like you have not posted the invoice...? Just posting a receipt will.make a cr entry in the debtors control.
You have no apparent net assets as the bank account is £5k Dr (asset) and debtors is £5k Cr (liability) as customer has paid you with no invoice raised.
Post the sales invoice to clear the debtors account.
Hope that helps
Jeremy
Optegra financial
Hi, dear GJRobbins,
It seems that I have already post the invoice. Because when I try to post invoice it won't let me to save. It said " There is an unallocated balance of 5000,please remove this before posting the transaction?" what does that mean? How should I do it?
Sorry to bother u again.
Thanks!
Just reading your OP it sounds like (I may be wrong) but you haven't actually created an invoice but have posted a receipt to the customers account (a payment on account)
You need to create an invoice to the customer account. Then when you have done this go the receive payment button select the customer. You should then see your receipt, and the invoice. Pay both in full
Edit: Just another thought, if you did create an invoice before, you should see both when you go to receive payment screen. You need to pay in full both invoice and receipt
HTH
Bill
-- Edited by Wella on Tuesday 26th of June 2012 06:14:08 PM
Hi, does someone can help me again? I add a new sales invoice again. but it show zero in the customer/invoice and had amount in invoicing. I try to payfull in bank/customer. but it also show zero amount. I can't record the income. Can you tell me why?
Thanks,Wella!
The problem was solved. I deleted the company. Recreated a new one. Do as what you said. It is lucky I don't have a lot to record in the beginning.
Aha the answer to all our problems: when you don't like the answer delete the lot and start again. I'm liking the theory - the practice with the c*** I'm currently sorting is that there are 14000 transactions - mind you 7000 of them might be corrections !!!
