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macbookkeeping


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Quickbooks help please
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Hi All,

 

I have not used QB for a number of years, every one of my clients preferring Sage for some reason, so am a little rusty!confuse

I have had to delete some duplicate supplier payments and for some reason the amount is still showing on the supplier balance.  When I go in to their account there are no open balances and there are no credits.  I appreciate I must have done something wrong but I am jiggered if I can see it.  I have followed QB Help but I cannot see that I am doing anything other than what it says to do.

 

Please take pity and help me if you have encountered similar or enlighten me if you know what I am doing wrong!! (on knees sobbing at this point) I think of myself as a competent worker but I am definitely having confidence issues over this.no

Many thanks!

MAC



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Stardoe


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Hi Mac,

Which version of QB are you using?

Pauline

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Pauline
macbookkeeping


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Hi Stardoe,

I am using QB Pro 2012.

 

Regards

 

MAC



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Stardoe


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When you say the amount is still showing on the supplier balance, do you mean that you have deleted a duplicate supplier payment on their account, but there is still a balance showing in the supplier list on the left hand side? Are you sure it was a duplicate payment?

Pauline



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Pauline
macbookkeeping


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Pauline,

I have finally worked it out! All I had to do was verify my data and then rebuild it. I have to say it really threw me and I had to go back to pencil, paper and t-accounts to make sure I wasn't going mad!!

MAC

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Stardoe


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Hi Mac,

Glad you got it sorted....my next suggestion was going to be check your data

I always go back to pencil, paper and T accounts when I have a problem....especially tricky journals !

Pauline

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Pauline
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