I'm the payroll clerk for an Accountants and one of our clients has asked me to tell him how much holiday pay himself and other employees are entitled to. (Long story but basically the client isn't the director he was supposed to be but he is now just in charge I suppose).
As far as I am aware we don't keep records of our clients holidays. Whenever someone takes a holiday I am just informed about it and process their pay as a holiday. Should we be keeping track of how many holidays people have accrued and used? Or is that for their own office staff to do? My boss is away on holiday this week so I have no one to ask.
I have told him that as far as I am aware, full time staff are entitled to 20 days plus 8 days bank holidays a year. Given that they have used their bank holidays but none of their holidays I assume they are entitled to 20 days.
Do other payroll bureau's record holidays for clients etc?
I've noticed that the previous payroll clerk did some settings in sage payroll such as putting in the company's holiday year e.g april to april or january to december. Should I be doing something to add to this?
Unless I am specifically asked to keep a record of holiday pay (which none of my clients have asked me to), then no I don't. For me this is always the responsibility of the employer, I just calculate the wages/paye/nic etc based upon the information given to me by the client.
Hi Kay, It depends on the size of organisation whether they have a separate department that keeps track of how many holidays everyone has had out of their entitlements.
For the smallest client, if you don't they might go elsewhere. Look into calculating it as an 'Addition as a % of Pay' method as I think this will save you some grief.
You're not obliged to but they've asked so must prefer you to do it. As you might suspect, holiday pay can slow down a quick payroll process somewhat. Name your price and see if they still want the service from you.