I'm using Sage 50 Accountant Professional. I have a questions and would be grateful if someone can advise me please. Some purchases have been made to Primark to buy uniforms for the business. We don't have an account with primark but when we use the company debit card to buy their products. the receipts are entered in sage and posted as supplier invoices. The account for Primark in Sage has no oustanding balances as we do not get any invoices from them or have a line of credit. However an item was returned which was refunded back to the business bank account. The bank statement shows a refund of £2.50. How do I enter this amount in Sage. I was going to raise a customer invoice with nominal code 4000 and post the bank entry against this but I don't think this would be correct as we do not sell any products or services to Primark.
Go to the supplier ledger and look at the list of tasks on the left hand side of the main Sage window. One of them should be for refunds - that's how you enter a receipt from a supplier. You'll need to enter a credit note on the supplier for the returned goods first, which you might already have done.
Alternatively, to save faffing around with the credit note, just enter a bank receipt (ie straight to the appropriate nominal, rather than going through the supplier account).
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Vince M Hudd - Soft Rock Software
(I only came here looking for fellow apiarists...)
Thank you for your prompt reply. My knowledge of sage is not great. I went into suppliers but I could not see refund anywhere. However, if I go to bank, receipt and select the bacnk account and use nominal code for the uniform account and save then save the entry. Is this what you mean?
