Now, does this mean the software is going to try and send the details I have already "submitted" and then this screen won't appear again? Or does it mean, when it is successful after I keep on trying to submit, the screen wil desappear?
EDIT : I shouldn't be allowed near a computer - I just clicked the "close" button on that image hoping it would disappear. Doh!
-- Edited by Peasie on Saturday 6th of April 2013 07:12:32 PM
Rant 1 with Sage - it isn't possible to set "bands" of hours. If it can't be calculated from salary then it is set as "D - Other". In Moneysoft if you want Band A (Up to 15.99 hours) you click Band A and it does it without giving you grief.
Rant 2 with Sage - I don't need to do an EAS as there is less than 250 employees. But Sage won't let me do an FPS until I have done an EAS. So I try to do an EAS and (rant at HMRC) the system is down and cant tell me if the submission is successful. Which means I can't do an FPS.
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Never buy black socks from a normal shop. They shaft you every time.
I used the latest disk they sent through the post marked "RTI edition" then noticed it wasn't actually for 2013-14. So I then downloaded the latest one from their site. I would have hoped that was the latest one and would have worked.
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Never buy black socks from a normal shop. They shaft you every time.
I started sage up on friday and got a message, blah de blah RTI critical update must have it or die, or words to that effect. Don't know what it's for, maybe you got it when you downloaded the latest version.
I hope 12 Pay is okay tomorrow as I am doing Payroll tomorrow. When I have spoken to them they said it was fine.
Numerous users have filed FPS successfully since Saturday to our knowledge.
Maybe numerous 12Pay users - but not so sure about Sage. I get the impression they are adopting the attitude of 'if all of them can't get through then none of them can' and it is Sage that are doing the blocking.
It is annoying that I have to submit and EAS (which shouldn't be required for the size of employer) before I get anywhere near a FPS.
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Never buy black socks from a normal shop. They shaft you every time.
I tried submitting a P35 using SAGE this morning and got the same screen as Peasie (although the heading was internet submission rather than EAS) so even none RTI submissions are affected.
We have under 30 employees and have always operated a manual payroll that has worked perfectly well for over 20 years. We have monthly and weekly paid employees.
Problems so far with Sage.
The software seems to be for 2012-13
It wants loads of pension info we don;t have so our IFI is having to get it for us
It doesn't seem to have a way you can enter weekly pension deductions only monthly
It won't let us enter weekly paid employees who are paid on a salary, only those on an hourly rate or monthly paid salaried employees
Sounds like RTI and Sage payroll were both in a complete mess (and Moneysoft in a lesser one) but looks as though they are now begining to see light at the end of the tunnel.... Which could of course be a train coming!
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Shaun
Responses are not meant as a substitute for professional advice. Answers are intended as outline only the advice of a qualified professional with access to all relevant information should be sought before acting on any response given.
