A supplier issues a credit note and pays the amount into the bank. I have entered a credit on the supplier record which is fine. But how do I get that credit paid into the bank. I have tried going to Bank, Suppliers, clicking on it and saying Pay in Full but it won't let me do that.
I'm using Sage Instant and I go on the Supplier screen to Tasks and there's an option for Supplier Refund. Exactly the same idea as supplier payment. Hope this helps.
Hi I use Sageline 50 - similar to Pinkdon's response but you might find it under the Write Off / Refund Option which you will find in Suppliers--->Tasks area (on the left hand side)-----> Write off/Refund option - this will take you through to one of Sage's wizards which then gives you the option to do a few things eg Supplier invoice refunds/ unpaid cheques from suppliers/ refund credit notes as well as writes offs. There is a similar one in the 'Customer' section too!
Good idea if you are unsure how it will work - take a backup, then key your entry. If it doesnt look right you can always then do a restore and try again, although the wizard is easy to use.
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Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
You should check out answers with reference to the legal position