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Post Info TOPIC: Credit Notes
debzinkent


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Credit Notes
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I'm embarassed to be asking, but I just can't figure this one out!

We have a sales ledger invoice outstanding on the customer account but I've discovered that we have received payment by cheque but it was paid on Sage as a bank receipt and has been reconciled.  If I do a credit note to clear the invoice off the customer account where would I code the credit note?  I can't code it to the bank because my bank would be out and I can't code it to the sales code because then my sales would be incorrect.

 

Help.....



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debzinkent


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Or should I clear it from the Customer Account in a different way completely??

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Silverpigeon


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I think 2 options,

you could post the credit note to the same code that you posted the bank receipt to,

or post the payment correctly and do a journal to reverse the bank receipt entries

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Nicola
debzinkent


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Of course!! How stupid of me.

Thank you Silverpigeon!

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