I am working on Sage instants for a client not sure of the version, but it says 2011 on the shortcut, so possibly a V15 or 16 maybe?
I have a refund from a supplier that has been paid into the bank account, now I know if they weren't VAT reg I could just do a Bank Receipt straight into the bank account, but because they are VAT reg I am not sure what to do?
In the last few versions of Sage 50, there have been two refund options - I imagine they've been* present in Instant (there's no 's' on the end, btw) for about as long, so the answer should be something like this:
Go to the supplier ledger, and look in the "Tasks" panel on the left hand side of the screen - you should see one or two lines (one was there first, another added later - but I'm not sure when) that mention refunds: "Supplier Write Offs/Refunds" and "Supplier Refund".
Click one of those ("Supplier Refund" is the most straightforward - IIRC the other is wizard-based) and you can then enter a refund as if you were entering a supplier payment.
Note that if you use the keyboard shortcuts to select and pay a transaction, Sage's UI designers were taking the wrong tablets for this screen; while it's usually alt-P to 'Pay' a transaction in full, when you're on the line for the item you want to reFund, the shortcut is alt-F. (It's clear they were thinking of F being a letter in the word for what you are doing, but it makes for an inconsistent IU and, as such, is daft).
* Edit: "they've been present", damn it, "they've BEEN present" !
-- Edited by VinceH on Saturday 5th of October 2013 09:31:54 AM
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Vince M Hudd - Soft Rock Software
(I only came here looking for fellow apiarists...)
Thanks Vince, I have now done that, I have never used that function before as all my other Sage guys are on really old versions.
But how do you account for the VAT? When that screen came up I put the supplier in and did the date and entered the amount but the box below that you would normally put all the details in like where to post it wouldn't let me put anything in it, I have checked in the Supplier A/C and there it is as a refund but there is no refund in the Bank account, have I done something wrong perhaps??? Infact I am sure I have done it wrong, god I hate Sage when it won't let me do what I want it to do!!! In QB this would be so easy to account for the VAT etc. The refund is in the actual Bank Account on the paper statements so Sage needs to match that.
Oh god, by looking at what I have done that is wrong as now the amount appears twice in the Bank account, once as a credit and then as a debit so they cancel each other out. That can't be right???
I don't have Sage open at the moment - and since you've already sorted the problem out you'll probably have realised this - but for the record and benefit of anyone else reading this:
The way it handles the VAT on refunds is that if you (or rather your client) are on a cash basis and the refund isn't being allocated against anything, it'll ask for the tax code before saving, and if it is being allocated it'll base the VAT on the transaction being allocated against. If you aren't on a cash basis, the VAT is obviously dealt with on the invoices and credits anyway, not the refund.
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Vince M Hudd - Soft Rock Software
(I only came here looking for fellow apiarists...)
