I've just taken over a new position and I'm rather new working with Sage, so I hope someone can help me.
My predecessor has reconciled the September bank account on Sage and two PP's have been posted which have never cleared the banking system (they were apparently CHAPS payments in early September, so should have appeared almost immediately). Consequently, the bank reconciliation is around £3000 out of balance.
As I understand it, these transactions cannot be deleted and I'm a bit lost as to how to bring the balance back to zero. If anyone more savvy with Sage than me could help, I'd really appreciate it.