Hi, I have incorrectly paid off a batch of invoices on a supplier account, I then realised that I had paid the wrong invoices off and went to maintenance and corrections and deleted the payment. I then went back to the supplier account to pay the correct invoices off but only some of the originally 'paid off' invoices were back on the supplier account. so I will not be able to pay them off in the future. I have looked on the account activity and it seems that some of the original invoices have been put back on to the supplier account and the rest have been paid off by a purchase credit, although there is no evidence of any such credit note anywhere?
I assume you are using Sage by your description of "maintenance and corrections"? If you paid off invoices with a supplier payment and subsequently deleted that payment then all the invoices that were paid by that payment would again be showing on the supplier account. Are you sure you deleted the correct payment? Is anyone else working on the file besides you? I can't see how the invoices could have been paid off against a credit note without someone actually physically doing this. With regards to the credit note not actually showing anywhere, it is possible that the audit trail had been cleared at some point and this credit note cleared from the account, although this should have cleared any invoices paid off with it as well.
Having paid off the wrong invoices, possibly the total for the invoices didn't match the total for the payment. Any difference might have been added as a payment on account or something, so that the totals match. Is it that transaction that is the purchase credit?
Check on the corrections screen to see the, what is it called, the posted date? The date that is when it was added to Sage, not the date you typed in as part of the payment. That date would be the actual date you made the payment. If that is the case, and the date you typed in as part of the payment is the purchase credit's transaction date, and the transaciton ID for it is next to the transaction ID for the now-deleted payment, then that's probably what it is. If so, I suggest you can just delete it as well.
-- Edited by Rob-f58049 on Sunday 27th of October 2013 08:22:30 AM
Further to Rob's post....check the transaction type against the "purchase credit". If it's an actual credit it will be PC...if it's a payment on account it will be PA.
