I'm having a few problems issuing customer statements on sage, a few customer accounts return the message " no data was returned for this report, report could not be generated"
I tried sageforum but they couldn't help.
Does anyone have any ideas or is there an alternative to issuing statements.
Are you saying that it works on some customers but not on all? If so it may be worth double checking your date range to ensure there were transactions in that period (and that the invoices were updated)??
Do you have all the customers selected when you run the statements? If there are no customer balances and you have some selected then statements won't run
The problem is probably the linked addresses that some of the statement layouts use. There are some describes as "2008" layouts.
If those work and the other do not then that is almost certainly the issue and I can explain ways to fix.
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