When creating a new invoice I begin typing the first line then tab along to enter price.
Then if I go back for some reason and alter this I then would save and print.
When printing the document the description and price is correct however when printing a "detailed day book report" to see description and price it shows the initial description and price I typed originally but altered!
This is causing a massive problem as when looking back at our history for customers its all wrong!! Help!!!
It's not something I've ever thought about before, but think I can guess what's going on.
When you enter the first bit of text in the details field, it's duplicated (or the first 'n' characters is, if what you've entered is beyond a certain length) in a second, 'description' field. It is this 'description' field that's used for the transaction details when you update the ledgers (i.e. post the invoice).
What Sage probably doesn't do is change the description field if you change the details, even if the revised details would fit in the description field.
And a quick test here reveals that that's exactly what happens.
You can reveal the 'description' field by double clicking on the details you've entered on an invoice to open the 'edit item line' window - and from there you can change the description itself. This is therefore what you need to do in future if you are changing the details.
Note, however, that this will only change the description stored with the invoice - once you've posted it to the ledgers, any changes you make to the invoice will NOT be reflected in the ledgers.
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Vince M Hudd - Soft Rock Software
(I only came here looking for fellow apiarists...)
