I've been trying to ring ICB for the last few days and nobody is answering the phone (not even a voicemail to say when they are coming back to work)
My membership just ran out (31st December)and I have received a few emails from them saying that I need to pay them immediatley to get membership at 2013 price (I think this is a bit of a trick if I can't get through on the phone)
It also says in the email I can renew my membership online in the shop......BUT there is no option for this???? I've looked over and over again but can't see it. Has anyone else renewed on-line?
Thanks in advance
Rachel
-- Edited by rachel_mclean on Friday 3rd of January 2014 08:49:31 PM
HOW INFURIATING!!!!!! the ICB's new website it dreadful!!!! I can't renew on-line because there site has not been set up properly. They have a series of questions....have you been bankrupt etc with a yes or no but it doesn't let you go any further.
We have had a lot of our students complaining to us about the new ICB website but I am sure they will get things sorted out in time, as with anything new it takes a wee bit of time to get things just right.
What frightens me, and I've said this to them, is that they are looking to add new things to the site, but still haven't fixed many of the existing issues. I posted a whole list I had found and they did do something about them, but I've found a lot more since then. I feel they released a product that wasn't tested.
Hi Rachel, the online renewals are working but about 1 in 1000 checkouts have a bug which we are working on. This is when you have everything in your basket and hit checkout but it takes you to the homepage, is this what is happening to you?
Annoyingly because it does not happen all the time it makes it very hard to pin point the cause, but we are working on it.
Membership renewals are now in the MyICB section next to your membership details, hit Renew. It was moved there from the shop as many people gave feedback that they did not like it in the shop and would actually prefer it in the MyICB, it does make more sense.
I am a little disappointed ICB did not update the Contact Us page with Holiday opening times as they usually do, I will point this out, sorry about that. However, it was a news article which does appear on the homepage and contact us page, but there should have been a nice update to the Opening Times bit, like Tesco's do :)
but there should have been a nice update to the Opening Times bit, like Tesco's do :)
Totally unrelated to this post but still about supermarket opening times.
Just before Christmas I had a client visit me at my home. Not something I normally do but I have known this person since we were both teenagers. This particular evening it was pouring down with rain and when I heard her mention she was going to Farmfoods I asked if she could give me a lift there as well. Too short a distance for me to drive my own car. I had been intending walking back up but she insisted on driving me home as well.
On the drive back I said to her I'd forgotten to take a photo of the opening times over Christmas and New Year. She thought I was off my head.
Anyways, cut to Boxing Day and ten minutes before closing time in another supermarket where I had taken a photo of the opening hours. I met her out in the car park and said a brief hello but I was in a rush to get inside. When inside she told me she had been informed before she got in the shop was shutting in ten minutes and asked me if I knew it shut at 5pm. I said yes and then showed her the photo I'd previously taken and that's why I was in such a rush.
She still thinks I'm off my head though.
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Never buy black socks from a normal shop. They shaft you every time.
Oops, a couple of words I generally try to avoid nowadays.
Usually I've got an inside jacket pocket with a few fineliner pens, a calculator and a couple of dozen blank index cards in.
I use index cards as I never throw them away. Once no longer required they become handy bookmarks (sure that I could fit twice as many books on the shelves if they were not all full of index cards (I also write whats being indexed on the end of the card so that I can just look along the top of the text to find what I need)).
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Shaun
Responses are not meant as a substitute for professional advice. Answers are intended as outline only the advice of a qualified professional with access to all relevant information should be sought before acting on any response given.
