I am having a few issues with an IT contractor who claims that Sage 2014 does not integrate with Microsoft Office 2010.
Can you just help my sanity and let me know if this is true or not. I don't remember ever having any problems exporting to Excel before for other clients and I would imagine (as my memory is a bit rubbish today) that they had office 2010...
I think he's finding it hard to reintegrate 2010 back to sage. We used to have OFfice 2007 and I recommended him upgrade to 2010. He did, everything worked fine except the computer kept telling me to uninstal previous versions of office - which I did. Then Sage wouldn't recognise Office for exporting to excel.
He's managed to hook Sage payroll back up to office so I can export payslips to outlook but he hasn't managed to do the Sage accounts to Excel and now claims that it is incompatible and has referred me to the sage website...
Sage is NOT compatible with the 64bit version but is fine with the 32 bit version.
If you have the 64 bit version you need to uninstall it and reinstall the 32bit version.
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Ok - he says this:
The version you have installed is the 32 bit version. All the sales documentation I have read from Sage say that they support Office 2010 32 bit, but then I came across their support documentation that says they do not support Office 2010 at all. There are however areas of the sage system where it will open an Office 2010 document, but other menu items where it just wont and says that it only supports Office 2003, 2007, 2010, even though Office 2010 32 bit is installed.
Sage 50 Accounts 2011 and above is compatible with the 32-bit version of Microsoft Office 2010
So say Sage Knowledgebase Article number 25731.
What is it that you are you trying to do that is not working?
Did you install sage before or after Office, the normal process is to install Sage with Office already installed and working. Perhaps reinstalling Sage might fix it?
__________________
For just about anything Sage :- switch to renting, pay-as-you-go sage support, sagecover, upgrades, application integration, reports, layouts, analysis or any other help making life with sage easier/less time consuming Contact me.