I cannot face ringing the PAYE helpline and being on hold for 30 mins as have quite an easy question. I had five members of temp staff up until Christmas and upon filling in their leaving date to the HMRC realtime software, I can produce P45's for three but not the other two. I click the link "Open P45" and it opens but total pay and tax to date are missing. I did all five employees exactly the same so did I miss somethign really crucial???
What tax code number are the missing two? Total pay and tax to date will not appear if they are on week 1 or marked with an 'X'. Other software may give the figures in 'this employment' boxes 8 and 9 but I don't think Basic Tools does.