I'm also fairly new to using sage instant accounts too, I did a course a few years back, and took the online course that came with the program...so I'm ok with most basic tasks
But I've come against a issue, and no matter how much I search in help or on-line I can't find the answer
We've got some compensation back from our bank for bad service, but I can't figure out how to enter it on sage...I'm guessing it's through the Bank module, but I'm really not sure.
If anyone could help in anyway, I'd be most grateful!!
I would be tempted to highlight the bank it's going back into and click at the top bank receipt. From there put in the date and a reference from the statement and put it to bank charges (7901 on my system) as it appears to be a reversal of charges. Put a brief description of what it is in description. Now here's the debatable bit, I would put the whole figure in and put it to vat code T9, but some people may do that bit differently and put it to T0.
I agree with Steve in terms of process, nominal code and yes T9.
Also worth remembering Roger that if you get a Bank payment that isnt to a supplier - you use the same method - highlight Bank and use the 'payment' icon eg for wages, payments to HMRC etc.
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Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
You should check out answers with reference to the legal position