I just wondered if someone may be able to advise me on how to fix this problem;
I have taken over from a previous bookkeeper for a customer who uses Kashflow, I have just been looking at her YE reports and the balance sheet shows the P&L A/C with a balance of £19,203.97 but the P&L Report shows the net profit as £19,363.97. So a difference of £160. I also noticed that the sales A/C currently shows a credit balance of £160.
After speaking to my customer about the accounts generally I have found out that the payments relate to 2 invoices for appointments that were cancelled, but had already been factored into the YE. So now I am left with a retained profits account with a balance that is £160 short, and a sales acc with an incorrect credit balance.