I am trying to add a journal for sales and I cannot change the VAT item to Standard Sales therefore it isn't showing on box 6 of the VAT return. The previous bookkeeper has done it and all her entries are showing as standard sales but are greyed out too.
The above is what happens. This is a transaction the previous bookkeeper did but when I try to replicate it the VAT Item column cannot be selected. I use exactly the same accounts so I'm baffled.
Hi Matt
Might it be something to do with some settings that have been adjusted since the previous bookkeeper was on board? Just in case no one on here can help - have you tried the Quick Books forum? might be worth a punt.
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Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
You should check out answers with reference to the legal position
Not sure if I've joined the correct QB forum but I'm still waiting for my account to be activated. Really can't understand this. The journals are up until the last day the previous person worked and it won't let me do the same in any way, shape for form :(
The VAT Item column is only usually editable when the Account column is a VAT Liability account - and in previous version of QBs, I think this also had to be the first line in the journal too.
I'm sure this isn't the way that the previous bookkeeper did the entries, but just as an experiment, try entering VAT Liability in the Account column, then select your Standard Sales code in the VAT item column, then change the VAT liability account back to your 1.Rooms account !
Might it be easier to use the Sales Receipt option to make these entries?
Carol
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Carol Saunders Lady of Ledger Book Keeping Telford, Shropshire
I will try the method you have said. The only reason I need to add it is to populate the net sales box on the vat return. I thought that continuing the previous persons method was the easiest way for now until I got used to the system before making changing but it seems not! Thanks for your help.