You could probably email then too Michelle, would be cheaper. Unless of course its the 2008 ancient version that one of my client uses (or is it 2005, cant even recall now! Just know its old! Still does what it needs to but you do only have the option to print stuff and not export to excel.
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Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
You should check out answers with reference to the legal position
You could probably email then too Michelle, would be cheaper. Unless of course its the 2008 ancient version that one of my client uses (or is it 2005, cant even recall now! Just know its old! Still does what it needs to but you do only have the option to print stuff and not export to excel.
HAHAHAHA!! Ive just realised we both missed the glaringly obvious... the back up which would be sent to me is already 2014!! Thats why Diane cant access it! So upgrading doesn't even come into it! LOLZ!! Stay off the gin, Shelle!