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Post Info TOPIC: HMRC Agent Phone numbers


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HMRC Agent Phone numbers
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Someone posted a while back a message with an attachment to a form that had all the HMRC numbers on.

I cant find it anywhere, does anyone have a copy or know where i can find a copy please?

 

 



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Eilef Loken MIAB

 



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Is it Joannes link at the bottom of this one that you are thinking of Eilef :http://www.book-keepers.org.uk/t54048126/helpline-numbers-for-hmrc-established-employers-old-number/?page=1



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Hi Shaun,

Nope I'm sure it was an PDF file I meant to download it and save it but must of forgot.

I will keep looking.



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Eilef Loken MIAB

 



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Hi Shaun/Eilef
It was another thread, I do recall...one with John (Leger) and I on it as well as Eilef. Was it this pdf? www.icaew.com/~/media/corporate/files/technical/tax/tax%20faculty/tax%20tools%201%20hmrc%20contacts.ashx

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That's the one thank you.

Just been searching the ICB forum in case I got the wrong forum.



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Eilef Loken MIAB

 



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Eilef wrote:

That's the one thank you.

Just been searching the ICB forum in case I got the wrong forum.


 What, do people still use that? lol.



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Shaun

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Thanks Joanne, I was just about to check my bookmarks when I saw your link.

Shaun, the link you refer to has probably changed because it now points to a premium rate number.  Given that HMRC like to keep you on hold for as long as possible that's going to cost someone a packet.



-- Edited by Leger on Friday 9th of October 2015 02:42:13 PM

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Shamus wrote:
Eilef wrote:

That's the one thank you.

Just been searching the ICB forum in case I got the wrong forum.


 What, do people still use that? lol.


 

Not much but it's just about hanging in there. 

 



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Eilef Loken MIAB

 



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Eilef wrote:
Shamus wrote:
Eilef wrote:

That's the one thank you.

Just been searching the ICB forum in case I got the wrong forum.


 What, do people still use that? lol.


 

Not much but it's just about hanging in there. 

 


 Lol.



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Shaun

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Isn't there only one agent helpline? For self assessment and PAYE?? Am I missing something?!!


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Master Book-keeper

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You are right Michelle - just the title on the post that is a bit misleading, although I knew straight away what Eilef meant as I had seen the document.

Shaun - No I dont nor have ever used it. But it was one from John so I saved it to my faves, although I completely forgot it was there. (My phone covers 0300 numbers etc anyway so not an issue)

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 Joanne 

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Eilef wrote:



Just been searching the ICB forum in case I got the wrong forum.


 


 Wash your mouth out Eilef! wink  There is only ONE forum!!!!!!!!  



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 Joanne 

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Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position



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She chants "There's only one BK forum... there's only one BK forum"



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Changing the subject slightly, OK completely I'm just waiting for my certificate from the ICB then I'm heading over to IAB I have had enough of them messing me about.



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Eilef Loken MIAB

 



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Hi Eilef
Crickey - what is the hold up? You passed ages ago. Bet they took your cash quickly!!

Just a thought - if you have paid your fees why not wait until they are a couple of months from expiring before you make the leap, but use the time to check on pricing elsewhere/consider your options. Do you even need to be a member of he IAB - why not just cover your MLR yourself via HMRC? Especially as you were thinking of doing the AAT exams, which will cost you to join as a student member. (I know you are aware that you cannot get a practice licence from them at this stage).


Michelle - sounds like you have been on a few football terraces! As long as the main one is The Theatre of Dreams then thats cool.



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 Joanne 

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Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

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Cheshire wrote:

Hi Eilef
Crickey - what is the hold up? You passed ages ago. Bet they took your cash quickly!!

Just a thought - if you have paid your fees why not wait until they are a couple of months from expiring before you make the leap, but use the time to check on pricing elsewhere/consider your options. Do you even need to be a member of he IAB - why not just cover your MLR yourself via HMRC? Especially as you were thinking of doing the AAT exams, which will cost you to join as a student member. (I know you are aware that you cannot get a practice licence from them at this stage).


Michelle - sounds like you have been on a few football terraces! As long as the main one is The Theatre of Dreams then thats cool.


 They upgraded me to AICB straight away and took my money in August.

They haven't processed the Prcatice License as yet and haven't taken the money either.

Was thinking HMRC but for the cost of that may as well do IAB and get letters MIAB anf MLR for same cost as MLR from HMRC

The rate it's going if I wait for ICB then I will have to renew my insurance and data protection again. 

I have told them I'm not contacting them again now and if it's not sorted by end of October not to bother and I will just cancel my membership 

 

 



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Eilef Loken MIAB

 



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Sorry to hear about your anguish Eilef. I thought that the ICB were generally pretty quick at this sort of thing.

I know that they will need to do background checks on you but I would have thought that they wouldn't do that until they had taken the money.

One slight question. You say that they took your money to upgrade membership but not your practice certificate money so you applied for the two seperately.

From the way that you are speaking I am assuming that the decision to leave is a done deal.

When you leave them make sure that you do it properly as some people make the mistake of simply thinking that not paying them is the same as leaving... It isn't. They would fine you for non payment (we had that discussion on here a few years back).

They will want their membership certificate back again as part of the leaving process (yep, thats tright. look at the small print on the thing that you thought that you had paid for and its written there clear as day that it always remains the property of the ICB).

The Pass certificates for your exams are yours but the membership certificate isn't. You simply rent it with your annual subscriptions.

Remember to photocopy everything and send everything recorded delivery.

Also send an email with read receipt set on.

I am not saying that there is anything wrong with the ICB's processes and procedures, I am just advising to always cover your own back no matter who you are dealing with.

Just as an aside, if ICB take your money to process the practice certificate now it would make moving an expensive affair as you effectivelyhave paid twice for the same service.

kind regards,

Shaun.

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I think I would put together an email to them stating what you have sent, when you sent it and asking them exactly what their next steps and likely timescales will be to get this resolved, whilst expressing clear disappointment in the time taken to resolve this so far, along with a request that if they need anything else from you that they advise you by return. Ask them if they have sent anything to you in the post and if you havent received it request the same documents be sent by email to now speed up the process. unfortunately too many organisations consider if something has been sent in the post then it mustve been received - which we all know is far from reality. If you post anything to them - ring them about three working days later to check they have received it. Seems a shame to have paid for membership for a year and not at least wait until that expires before making the leap elsewhere.

Can you become MIAB with the exams you have from ICB or do you have to go for some kind of assessment?

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 Joanne 

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Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

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Actually... On the belief of something being received because it was posted. Thats the law Jo. Its called the Postal rule.

Someone is deemed to have fulfilled their obligations when an item is posted, not when it is received... Hang on a sec, I can't remember the case law...

Adams vs Lindell (1818)

Or, more appropriate to this instance,

Household Fire & Carriage Accident Insurance Co. Vs Grant (1879)

In the latter case the judge held that a contract was formed when acceptance was posted regardless of the fact that the letter was lost in the post (so acceptance without communication).

That was fun. Been ages since I had to dig out my old paper 2.2 notes. :D


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I will stop the cheque so they can't take the money.

I had to apply separately as I couldn't apply for a practice licence until I was given AICB status.
I have spoke to IAB and the qualifications I have let me go straight in at MIAB level.

I want to do payroll but I cant sit around without a practice licence whilst I do it, the object is to earn money from this not to let the certificates get dusty in a draw.

I have spoken with Gary himself 2 weeks ago and still nothing has happened.

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Eilef Loken MIAB

 



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Hi Jo,

pretty sure that the IAB are not going to let you join as an MIAB if you are only and AICB. I think that Eilef wasn't actually talking about being an MIAB but rather a member of the IAB at Associate level (what are IAB members allowed to do that their associates are not?... Probably like the ICB where it all comes down to you only being allowed to do in practice what you already have experience and qualification in).

I just had a look at their website and there is strong emphasis about QCF which suddenly made the penny drop as to why the ICB qualification hasn't pursued having their qualification recognised academically.

There seems to be an awful lot of emphasis on having two years experience in order to gain acceptance to practice under their flag (unless you transfer accross from a recognised qualification).

I was looking at this page : www.iab.org.uk/routes-to-membership

I suspect that as with many of these things there will be some built in flexibility in the actual arrangements provided that they ensure that they maintain the quality of membership.

My impression is though that Eilef may still end up doing two years under HMRC before getting the level of membership that he needs under the IAB banner.

Interested to hear how Eilef progresses with this including his trials and tribulations en route to where he wants to be.

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Eilef wrote:

I have spoke to IAB and the qualifications I have let me go straight in at MIAB level.


Thats interesting Eilef as (read in conjunction with the IAB website) its saying that the IAB are recognising AICB as a level III QCF qualification even though it isn't really recognised by QCF at all.

I'm actually reading that more as an IAB amnesty for people who went down the ICB route so you come out of it converting a non QCF qualification to a QCF one.

Nice one.



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Shaun

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I went the ICB route as i had never heard of a QCF i still don't really know what one is.

If it's a good thing it needs more publicity that's for sure.

As for MIAB I just think it's the same as AICB just they are called different. The last ICB meeting I went to and Gary Carter was saying he wanted to change the grades so all AICB become MICB and have AICB for level 2 and AfICB for businesses agreeing to follow the ICB regs.

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Eilef Loken MIAB

 



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Eilef wrote:

I went the ICB route as i had never heard of a QCF i still don't really know what one is.

If it's a good thing it needs more publicity that's for sure.


I'll take that as you assumed that I was talking about QCF being an accounting qualification rather than me talking about the UK system of measuring qualifications which is very much common knowledge and very well publicised.

QCF = Qualifications Credit Framework.

All qualifications are judged against the framework to work out at what level a qualification exists for comparative purposes. The QCF framework is set by Ofqual (Office of qualifications and Exam regulation).

All legitimate examing and qualifying bodies have their qualifications against the QCF (which is a measuring and comparative tool, not in itself a qualification) so all schools, universities and training providers will talk in QCF terms and all students should know at what level their qualification is pegged.

Looking at the structure, MIAB would be a qualication based on A levels (there is option for further IAB studies at HNC level). AAT would be at HNC level (both qualifications start points are the equivalent of GCSE's).

Higher qualifications such as ACCA are at Masters degree level.

The issue here with ICB is that they have not sought to pursue QCF recognition for their qualification even though it is obviously at the same level as the IAB quaification.

The fact that ICB is not QCF means that when selling it such will not be mentioned unless you ask. Thats not a bad thing in that if you went ICB you were not looking for academic qualification but rather practical training and skills. The issue only occurs if you want to use the qualification as exemptions from another qualification, unless, as is the case here, the other qualification chooses to acknowledge the equivalence (even though such seems to us quite obvious) as the IAB have kindly done.



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Shaun

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