This has got to be the most aggravating piece of software on the planet! Although maybe someone can change my mind (but not about the cloudy nonsense of it!). Is the sage sales chap that was on here a few weeks ago around - maybe he can help with some of this?
Would I be right in saying you can only input one purchase invoice at a time, that its doesnt allow bulk keying?
How can I stop it going back to the purchase invoice list after I have keyed and saved only one invoice? Do I really need to then change the screen so I can input an invoice and put the supplier's name in again? Surely there must be some shortcuts?
I havent even got to any of the other screens yet as Im still keying purchase invoices!! All day!!!!!!!!!!!!!! Although to be fair they do have a backlog going back to April, but that software aint helping - its a joke)
If anyone has any handy hints on how to speed it up please do tell. I will of course search around sage help files tomorrow but for today Im sage'd out and off to get drunk or cry in a corner. Its a brand new client to me as of today - fortunately they are a bunch of lovely peeps!
Dont even get me started on what happens when the internet goes off - oh yeah - I go and make a brew and charge my client for sitting doing nothing. I know that isnt a sage issue but a bloomin good reason why such software really shouldnt exist!!!!!!
wee rant-ish over.......for now.
-- Edited by Cheshire on Friday 6th of November 2015 07:31:01 PM
__________________
Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
You should check out answers with reference to the legal position
Could this be perhaps why Sage One was the only software in the Accountingweb satisfaction survey to get a negative score!
Have you pointed out to the client that in your lost time they would find Sage 50 a cheaper option?
Do they really need Sage at all?
__________________
Shaun
Responses are not meant as a substitute for professional advice. Answers are intended as outline only the advice of a qualified professional with access to all relevant information should be sought before acting on any response given.
lol on the negative score. I guess in some ways its ok if you only have a couple of entries - instead of doing it on the back of a fag packet!
Oh yes!
Probably not - but I need someone to teach me something else, as I have no time to learn more than I have already and learn better with someone holding my hand! Although having someone hold my hand does make keying a bit harder, lol
-- Edited by Cheshire on Friday 6th of November 2015 07:58:43 PM
__________________
Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
You should check out answers with reference to the legal position
Hi John
I dont think my drink was anywhere near big enough what it needed to be to knock me out for a few days so I could avoid the rubbish I now have on my desk!!!!!! sometimes this job could turn me into an alkie!
Thank you so much for your digging!!!
I searched all over the actual software when I was at the clients on Friday and it seems quite different to the SageOne that is currently available. I really wanted to have another and more detailed look around this weekend but bombarded with other stuff meant I didnt get the chance. I will try again in the week. I couldnt even get to a full chart of accounts, nor can I see enough to get some of the usual reports out of the system. I might have to try via their Accountant who have completed the year end on it fairly recently as they might have restricted some of it (by accident or design) - the company had to ring sage helpline to even get in to it as their normal password wasnt working.
All good fun.
I am of course happy to be corrected about this software, although as of now Im still ready to see if they want to move to sage 50.
Thanks again John.
__________________
Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
You should check out answers with reference to the legal position
No problem Joanne. I have never used sageone, nor am I likely to, but it sounds like it's a nightmare to work with.
Given that you says it's different, might they be using the cashbook or accounts version? Although in the latter case I would presume that they would automatically be upgraded to the accounting version.
__________________
John
Any advice given is for general guidance and professional advice should be sought applicable to your circumstances.
Given that you says it's different, might they be using the cashbook or accounts version? Although in the latter case I would presume that they would automatically be upgraded to the accounting version.
My ponderings exactly. Reckon we might need to ring Sage again to get the upgrade. Im going to do some digging on Thursday before I go back, well thats if I can get two seconds to spare. This is supposed to be my quiet period but Im bombed OUT!
Hope you are doing ok - not had the chance to chat properly for a while!
__________________
Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
You should check out answers with reference to the legal position
This is why I am not for moving fro the desktop software. Theres a few cloud programs that do the same, take you back to another screen, so you have to "start again" for the next invoice. Whose got time for that?!!
As I think I've probably said before, the awful user interfaces are largely a result of trying to shoehorn what can be a complicated system into the limitations of the web browser interface. The operative word there being browser.
The web started out as a system to present information, and web browsers, therefore, were a means to browse that information with, perhaps, some limited interaction (I'm not sure at what point forms were added to the html spec, for example). Things progressed, of course, and the it became easier and easier to develop interactive sites. Essentially, Web 2.0 was born.
However, no matter how powerful the scripting (both server side and client side), those websites are still being rendered in a piece of software originally designed for browsing the web.
__________________
Vince M Hudd - Soft Rock Software
(I only came here looking for fellow apiarists...)
Hope you get to the bottom of it.
