If a bank account is marked as not needing to be reconciled in Sage is there anyway to untick this box so that it can be reconciled? It is greyed out on mine and I can't see how to undo it.
Hi Sam
Can I ask - which nominal code is this Bank account? I wondering if it is the one that is set up as the default cash register account. Check Settings ---> Bank defaults. If its the same nominal, change it to another one you dont use and then go back to the Bank module and you should be able to tick to allow the Bank rec (or untick to allow, cant remember which just now!)
If you havent got one you arent using, then set up a new bank account first, then do the above.
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Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
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Hi Jo, no unfortunately it won't let me change it in the settings to a different nominal. I will try looking at user permissions and then if the worst comes to the worst export the transactions into Excel and then import to a different account.
Hi Sammy
I recall seeing this issue a few years ago, but cannot recall the resolution for it and sorry I havent got time to go looking just now. Is it an old version of sage? If you set up another Bank - check that you can rec on that one too before you do anything else, and if you have loads of transactions rather than doing an export/import I would give Bruce Denney a call. He used to post on here occasionally when there were sage issues and I know he posts on Aweb and has been recommended by folk over there. He is an ex sage programmer so knows his way round the system and can do fixes (and from what I can gather for a good price, which migt be better than the cost of your time!!) - worth at least getting a quote from him. His websbite is www.makingithappen.co.uk/about_us.htm Tell him you got the recommend from on here.
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Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
You should check out answers with reference to the legal position
Oh how strange. As in Version 22? If you let me have a screen print I could ask Sage support by email as I have it for that. Or I can have a play with it and see what happens - cant be until tomorrow though. But let me know if you get hold of Bruce in the meantime (and you may need to remind me tomorrow as Im off out to get very drunk tonight. lol
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Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
You should check out answers with reference to the legal position
Thanks for your help but don't worry too much about it. All that is in there so far are transfers from a paypal account so shouldn't be too much of an issue. I am using version 22.1.10.394. Attached is a screen shot, it is weird because when you first open the bank account the tick is green as in able to untick but then it greys out.
Thanks, I did! I had a look at v22 and the 1200 bank is showing and allowing reconciliations ok. Can you do me a screen shot of your bank defaults? Or have you sorted it now?
__________________
Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
You should check out answers with reference to the legal position
Hi Joanne, sorry I have been away for a few days. I still need to resolve this or create a new bank account. I have attached a screenshot for the bank defaults.
Hi Sam Have you been anywhere nice? Hope you had a good break.
Hoping also that you can tell me what the Bank code is on the defaults tab, half way down under Cash Register Settings, cos even with my glasses on I cant see it properly and Im thinking it says 1200?! (Is this greyed out so you can't over key it?)
can you also give me a list of bank nominals in use, plus bank nominals with no balances/ never used?
-- Edited by Cheshire on Thursday 30th of June 2016 06:46:37 AM
__________________
Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
You should check out answers with reference to the legal position
