Can somebody tell me how to enter a CAPS into sage instant payroll i have tried but it doesn't seem to want to work after 2 payrolls I have had to restore back to when I first had to do it to see where I've gone wrong.
Not many, if any, on here use sage payroll (ridiculously expensive and much better payroll software out there), but that said the good thing about sage in this instance is that they do have good help files where you can get clear step by step instructions on how to do things. Failing that you are able to phone them direct and they will talk you through the process in as much or as little detail as each individual requires because with this particular product (not with all) the sage cover is included in the price.
Always ensure the deductions are correct before you process the RTi filings, hopefully save you from doing a roll back.
For this particular individual, did you need to do a restore, or just rollback for that one person. (Another q for sage perhaps?)
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Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
You should check out answers with reference to the legal position