hi, when I create an invoice then click email on the options to send to outlook for forwarding on it keeps bouncing back to me via the system administrator with "550 permanent failure", this is a recent problem and all worked well before, even when saved to documents and then forwarded as PDF it still comes back, please help.
So hows about an intro before we start. We always ask newbies!
Usual stuff - what prof body do you belong to, are you a bookkeeper or accountant, what qualifications, first role/previous experience, where up to in your studies-what exams passed/with what body/in midst of doing, where based, what you did before this role? That so of thing. Helps get to know you but also how best to pitch answers.
Also - can you please add your first name so that it appears in the signature bar on posts - via edit profile---> Signatures.
What yr version of sage instant? Always need that technical nugget when talking about software. Is it just one customer this is happening to or all? Have you tried changing email address to your own and doing a test run?
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Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
You should check out answers with reference to the legal position