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Post Info TOPIC: Sage One changing VAT scheme
Maggie Russell


Veteran Member

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Sage One changing VAT scheme
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Hi everyone Has anyone had a problem voiding transactions on sage one. I have 16 stubborn ones that are showing on audit trail even though when you click into them they are clear. I need them gone so I can change vat scheme. Thanks Maggie

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Maggie Russell

AAT Level 3 Student
Maggie Russell


Veteran Member

Status: Offline
Posts: 27
Date:
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All sorted now thanks with help of lovely guy called Peter on help line. There were some unallocated receipts and payments from when I was asked to void some transactions.

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Maggie Russell

AAT Level 3 Student
Cheshire


Master Book-keeper

Status: Offline
Posts: 8646
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They mention such, ie about payments on account in their help files in the two places they talk about changing vat schemes subject, along with how to do deal with the other entries that sometimes cause such problems, ie issues relating to bank reconciled items. Despite that help, it's such a crack handed way to go about changing a vat scheme.

The good thing about such naff software is the help they provide, but so they should When you pay ongoing monthly fees. Both email and phone help is available from Sage One, one up on other cloudy offerings.

__________________

 Joanne 

Winner of Bookkeeper of the Year 2015, 2016 & 2017 

Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position
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