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Samalixo


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help with sage software
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Hi  

a client has an old version of Sage (2009) and when I backed up the data it just kept on backing up, I had to stop the back up.  

any ideas as what to do ?blankstare



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Cheshire


Master Book-keeper

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Posts: 8646
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Hi Susan
Can you add your first name so it shows up on your posts to save us looking it up each time? Via edit profile signature section.

You havent given us much to go on.

Doubt its a sage issue as Ive got clients using older.

Suspect its a PC/laptop issue - what OS are you using and when was it last updated?

Can you try to do a restore to the last time you did a sage backup?

__________________

 Joanne 

Winner of Bookkeeper of the Year 2015, 2016 & 2017 

Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position
Cheshire


Master Book-keeper

Status: Offline
Posts: 8646
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Although strictly speaking I shouldnt have answered as you didnt take part in this
http://forum.bookkeepers.network/t64947212/come-on-all-your-boring-folk-join-in-and-have-a-laugh/
wink



__________________

 Joanne 

Winner of Bookkeeper of the Year 2015, 2016 & 2017 

Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position
Onion4Sage


Senior Member

Status: Offline
Posts: 259
Date:
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Hi Susan,

When you're backing up do you select only "Data Files" to be included in Back up > Advanced Options?

If not, try that to see if you can at least get the data backed up. Often the other backup elements are not really needed.



__________________

Ian

Ian Brown FCA
Onion Reporting Software Ltd

www.onionrs.co.uk

Sage accounts in Excel. No set-up necessary. Free 30 day trial.
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