Our Company is a Partnership with now just two partners.
Our software, Taxcalc, downloads information from HMRC using Fetch Taxpayer Data.
After 18 months we are now required to reauthorise our software with HMRC to continue using this.
HMRC instructs us to log on our Government Gateway Account and we are then asked to confirm various details.
The second partner has entered all the information requested, but it fails when we are asked when did "you" last open a current bank account.
As so far it has accepted the partners personal details. they assumed they were being asked regarding a personal bank account, and entered the appropriate response, and the system then locks us out for 24 hours having failed the verification.
Are we looking at this the wrong way, and should be entering if the business has opened a new current account?