Hello! We have just moved from Clearbooks to XERO and I'm finding it really hard to know the correct way in XERO to explain/reconcile web-sales of goods (greetings cards/wrapping paper) we have made to customers in the EU, where we have charged them 20% VAT on goods (because they are end-users and not VAT registered companies). I need to do this so our EC Sales Report is correct.
In Clearbooks I used to be able to set the rate at 20% and explain the income as 'EU Sales - Goods'. There isn't an obvious equivalent in XERO and I'm wondering if I need to set up a special tax rule/rate?
Thanks Jenny... yes, I was confused but have since discovered that only sales to other VAT registered businesses need to go on the EC Sales list. My understanding was that ALL sales to the EU had to be on the list, and that's what I was finding difficult to account for.