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Post Info TOPIC: Refunding customers on Sage
whiskerspanther


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Refunding customers on Sage
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Hi

Can anyone tell me if it is possible to refund a customer on Sage.

The scenario is I have a couple of customers who have overpaid invoices and therefore the accounts show credit balances. No more invoices will be issued to them and cheques have to be issued to pay them back.

Is there anyway you can show a refund on a customers account or do you have to credit the overpayment then set them up as a supplier to show the cheque payment, or just do a bank payment?

 

Thanks



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Fay


Senior Member

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Posts: 104
Date:
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Hi

Go to customers - customer refund. This will post a bank payment to the customer account.



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whiskerspanther


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Posts: 20
Date:
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Thanks for this.

Do you know if this is available on all Sage software?

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