We have been given an accountants copy of Quickbooks which has been closed at 31/10/09 but the company year end is 30/11/09. Is there any way to undo this in the accountants copy or, another way to see what profit and loss items have been move to retained earnings?
For example, professional fees has £13,871.72 moved to retained earnings and you cant see what makes up this figure. Amounts before 01/11/09 do not show up in the general ledger either.
You need an emergency hotline to Amanda... Methinks from the other posts she might consider setting herself up as an alternative to the real QB support line.
Sure that it won't be long before she replies.
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Shaun
Responses are not meant as a substitute for professional advice. Answers are intended as outline only the advice of a qualified professional with access to all relevant information should be sought before acting on any response given.
I think she should seriously think about that! There must be a lot of people frustrated with QB support that just want to reach someone who knows what they are talking about!
I'm not that good!!! Mainly self taught and a little help from someone I knew. The answer Zoe is I don't really know, sorry. I have never done an accountants copy as the accountant didn't use QB, so did lots of reporting instead.
I've just had a look at mine and if you go File on the Menu and scroll down to accountants copy it then comes up with a box which says accountants copy and it says cancel accountants copy, the only thing with this I think it will wipe out any changes he has done. What about going to the Edit bit on the menu Toolbar and going to the bottom of the list and choosing Preferences and click on tab 'accounting and on that page go to company preferences, a the bottom it will let you change the closing date and set a password if necessary I supposed thats if you have a junior using the system it means anything before that date can't be accessed via the junior (Sorry just using Junior as an example).
Have you got a sample company set-up on QB that you could have a play around with see if it works?
Sorry I couldn't be more help, have you tried googling the intuit team there is an experts forum somewhere on the net.
The QB support is rubbish, they have not got a clue and for anyone paying for it, its a waste of money.
I have looked on the net about the PRO advisors, not sure how you become one but is in the back of my mine for maybe later. The thing is like I have said in a previous thread with 2 kids, school hours will have to do for now, but who knows how it will progress, always looking, I think there is a real gap in the market for Pro advisors. Shaun you really want to learn it, I got a job recently in the playground because I can use QB and therefore he didn't have to train me!! How easy was that, no advertsing, spoke one day and 4 days later was on site working. I'm not as hot on SAGE although can hold my own quite well, even though I did the SAGE qualification some years ago.
