The SAGE Accounts software is all on the same disk and its the activation code / product key that determines the actual version you get access to. For example, I could have bought SAGE Accounts V16, but if I'd entered a V11 activation code, that's all I'd get access to.
This is the same with all SAGE software; the activation code determines what you actually get access to from the disk. Definitely contact SAGE as it sounds like you've got a V11 activation code.
GrahamG
-- Edited by GrahamG on Sunday 1st of August 2010 11:21:04 AM