I have been considering for a while about terminating my agreement with a client as they have become more and more difficult to work with and I think that I have now reached the point where it is time to do so.
I am wondering when any of you have previously terminated your agreements how much notice have you given. I have read through my terms and letter of engagement and I haven't put a time in I have just stated that I can terminate the agreement based upon certain criteria.
If you have met the criteria for terminating and you have not stipulated a notice period, then you could cease now, or you tell them that after the next set you are terminating.
It obvoiusly depends on how bad things are with the client, or more importantly, will they pay you for the next lot of bookkeeping you do.
Bill
-- Edited by Wella on Thursday 30th of September 2010 12:08:09 PM
Could someone send me a copy of an engagement letter that i could have a look at and tweek to suit my bussiness, if it wasn't too much trouble. I just need to know the sort of thing that would be in it?
I think I got a copy of a sample engagement letter from the ICB website. Are you a member of the ICB?
The main headings on mine are:-
Nature of my services (i.e. what you have agreed to provide to the client) Bit about VAT returns if you have agreed to provide that sevice (i.e. make sure the client provides you with all information to enable you to complete them on time and that you won't be responsible for fines for any late submissions through the information not being available) Money laundering regulations (i.e. you have to comply with them and report any suspicious activity to SOCA, but are prohibted from telling the client that you have done so) Your fees, hours/days of work etc. Period of notice. Ownership of records Customer service /complaints procedure Confidentiality agreement Agreement of terms
Does anyone have a letter template to terminate a clients services, I'm having an experience with a very bad client who doesn't listen and rarely pays on time.