recently a customer paid an invoice he should not have done I was going to keep it on the account so it reduced his bill but hes requested a cheque refund how would this be entered into a set off accounts ?
If you are using Sage this can be done with the following:
In Customers tab - go to tasks Go down to Write Off/Refund Then Customer Cheque Refunds Click next tab Click on customer a/c and name Click on the cheque you want to refund Enter the date you are refunding and any comments in the boxes provided Then click finish!
