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Post Info TOPIC: Sales receipt posted to wrong account
ES


Veteran Member

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Sales receipt posted to wrong account
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I've posted a receipt to the wrong account. I couldn't amend it in corrections (bank and vat have been reconciled can't remember why it said I couldn't move it). Any ideas on how to correct it in sage line 50.  

 



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Jymlyn


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The easiest way to fix is go to tab customer refund - enter a/c number of payment posted to (wrong a/c - which I take is overpaid?) and this payment is then refunded to your bank account.  You then post payment to correct customer account.



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ES


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Thanks that's what I was thinking yesterday but then thought will the invoice be outstanding on the account I posted the receipt incorrectly to? I'll give it a go.



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