I am reasonably new at QB (2010 PRO) but know other packages fairly well so I dont understand the logic of the following:
At year end the aged creditors report shows a balance on a supplier of -773.90
When I look at the supplier via Supplier Centre, the list on the left hand side shows a balance of zero. When I look at the detailed breakdown on the right there are no outstanding transactions on the account, the column "Open Balance" shows zeros all the way down with the exception of the final total at the bottom (in bold) shows -773.90
I can find the transaction - an invoice posted correctly BUT paid via General Journal (DR Accounts payable linked to the supplier account, and CR current account). I wouldnt have paid it that way, but others have been done the same way and havent been affected.
I would be greatful for any ideas.
-- Edited by asinfish on Thursday 28th of July 2011 07:02:51 AM
No, that is definitely not the way to pay bills in QB
Personally I would open the transaction and then go to the Edit menu and delete it. Then go into the Suppliers - Pay Bills and pay it as it should be using the same date etc as the original payment. Bit odd that other bills have been paid this way and yet have not had the same effect.