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Post Info TOPIC: Help i cant log onto my software
lyns


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Help i cant log onto my software
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Hi Guys

Just installed Sage instants 2011 onto my computer and had a look through it to check it out. Closed it down without logging off no oops! i didnt realise i had to i wasnt finished looking at it, and now when i try to get back into it it keeps saying your already logged on. Help!!!!! has anyone got an idea how i sort this out it's diving me nutsfurious

I just bought it to practice on in the run up to my exam.

Thanks

Lyns

 

 



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lynda norris
Jymlyn


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Hi Lyns

Does Sage open up at all? It should give you the option to log off current user.

Kind regards

Lynda

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lyns


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Hi

Yeah it opens and displays password box and when i key in my password the message appears already logged in.

Lyns

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lynda norris
semsley


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You need to go into the Sage program files and locate ACCDATA then delete the file QUEUE.DATA

Pathname will be something like this C:\Program Files\Sage\Accounts\ACCDATA



-- Edited by semsley on Tuesday 16th of August 2011 10:02:09 PM

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Advice from beyond the grave!!!

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