Hi I have a customer who has given me his computer with Sage Instant V16 installed on it so that I can set up the opening balances for him. However the client has been playing with it and setup the wrong year end date, and input one sales invoice!
The change financial year end is greyed out because one transaction has been made. Is there any way of clearing all traces of the transaction so that it will allow me to change the year end?
Or, if I uninstalled the software and re-installed it, would this work?
You could use the "Rebuild" function in File> Maintenance> Rebuild, and clear all invoice data, and any other data by ticking the appropriate box. This should let you satart from scratch, without the need to reinstall