I have been having a problem with one client for around 3 months now as he has not paid his bill and keeps moaning that he has problems with an old Tax Return prior to me starting. I explained to him that to help I would need to complete a 64-8 to get him attached to me as a client so that HMRC will let me talk to them to resolve the issue. He is pointblank refusing to provide the online SA code to attach him and also will not pay his outstanding invoice.
I have had enough now and just don't want to deal with him as he is a really awkard client. I am even happy to not get paid as he is such a pain.
What is the best way to ensure I am rid of him for good, as he keeps ringing every now and then to say the same thing and I keep repeating myself in saying that I cannot help unless he will allow HMRC to attach him to me, and it goes on.
A letter threatening legal action in a small claims court if payment in full is not receieved in full within seven days will probably push them over the edge and from the sound of it their natural aversion to any form of payment will mean that they will disappear and you will never hear from them again.
Of course, there is a small chance that they will pay which throws that plan a little.
Shaun.
__________________
Shaun
Responses are not meant as a substitute for professional advice. Answers are intended as outline only the advice of a qualified professional with access to all relevant information should be sought before acting on any response given.