The Book-keepers Forum (BKF)

Post Info TOPIC: How do I get rid of a troublesome client


Member

Status: Offline
Posts: 13
Date:
How do I get rid of a troublesome client
Permalink Closed


Hi all,

I have been having a problem with one client for around 3 months now as he has not paid his bill and keeps moaning that he has problems with an old Tax Return prior to me starting. I explained to him that to help I would need to complete a 64-8 to get him attached to me as a client so that HMRC will let me talk to them to resolve the issue. He is pointblank refusing to provide the online SA code to attach him and also will not pay his outstanding invoice.

I have had enough now and just don't want to deal with him as he is a really awkard client. I am even happy to not get paid as he is such a pain.

What is the best way to ensure I am rid of him for good, as he keeps ringing every now and then to say the same thing and I keep repeating myself in saying that I cannot help unless he will allow HMRC to attach him to me, and it goes on.

Ruth



__________________


Forum Moderator & Expert

Status: Offline
Posts: 11981
Date:
Permalink Closed

A letter threatening legal action in a small claims court if payment in full is not receieved in full within seven days will probably push them over the edge and from the sound of it their natural aversion to any form of payment will mean that they will disappear and you will never hear from them again.

Of course, there is a small chance that they will pay which throws that plan a little.

Shaun.



__________________

Shaun

Responses are not meant as a substitute for professional advice. Answers are intended as outline only the advice of a qualified professional with access to all relevant information should be sought before acting on any response given.



Expert

Status: Offline
Posts: 2085
Date:
Permalink Closed

I would do as Shaun says and if he pays follow it up quickly with a letter of disengagement. He sounds like trouble.

Kris

__________________

BKN Most Innovative Accountancy Firm 2012

Director and Co-Founder of The Bookkeepers Alliance

 

Page 1 of 1  sorted by
 
Quick Reply

Please log in to post quick replies.

Tweet this page Post to Digg Post to Del.icio.us
Members Login
Username 
 
Password 
    Remember Me  
©2007-2024 The Book-keepers Forum (BKF). All Rights Reserved. The Book-keepers Forum (BKF) is a trading division of Bookcert Ltd. Registered in England Company Number 05782923. 2 Laurel House, 1 Station Rd, Worle, Weston-super-Mare, North Somerset, BS22 6AR, United Kingdom. The Book-keepers Forum and BKF are trademarks of Bookcert Ltd. This forum is a discussion forum only. There will usually be more than one opinion to any question and any posting should not be viewed as a definitive solution. No responsibility for loss occasioned to any person acting or refraining from action as a result of any posting on this site is accepted by the contributors or The Book-keepers Forum. In all cases, appropriate professional advice should be sought before making a decision. We reserve the right to remove any postings which are offensive, libellous, self-promoting or engaged in covert marketing. We will not notify users of removals. The views expressed in the forum posts are those of the individual and do not necessary reflect or agree with those of The Book-keepers Forum. Any offensive or unsuitable posts will be removed by the moderators. Any reader of this forum can request for a post to be looked into by sending an email to: bookcertltd@gmail.com.

Privacy & Cookie Policy  About